How Can We Help Today?
Owned and operated by Shepard Summit LLC, we are happy to assist with orders, product questions, or workspace planning.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. Larger items like desks and file cabinets may ship via freight carrier with delivery scheduling.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door. If you have not received tracking info within 3 business days, feel free to contact us.
What is your return policy?
We offer 30-day returns on eligible items. If your office chair, desk, or accessory does not meet your expectations, please refer to our Return Policy page for full details on how to initiate a return. We want you to be completely satisfied with your workspace setup.
Can I exchange an item for a different model?
Yes, exchanges are available within our 30-Day Returns window. Whether you need a different desk size or want to swap a chair style, contact our team and we will walk you through the exchange process. Please review our Return Policy for eligibility details.
How do I choose the right office chair for my needs?
Consider how many hours you spend at your desk each day, your preferred seating posture, and whether you need features like adjustable lumbar support or armrests. Our product descriptions include detailed specs on seat height range, weight capacity, and materials to help you compare options.
Do your desks require assembly?
Most of our office desks arrive with some assembly required, and each one includes step-by-step instructions along with all necessary hardware. Assembly typically takes 30 to 60 minutes depending on the model. If you run into any questions during setup, our support team is ready to help.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Fast Response
Our support team replies to every inquiry within one business day so your workspace plans stay on track.
Secure Checkout
Your payment and personal details are protected by industry-standard encryption at every step.
30-Day Returns
If your purchase does not fit your workspace, our return process is straightforward and backed by our return policy.
Free Continental Shipping
Most orders ship free within the Continental U.S. (excludes AK/HI) with no order minimum required.
